Cancellation Policy:

At Bare Lúx Studio, we value your trust in our aesthetic services and strive to maintain an efficient schedule for all our clients and staff. We understand that unforeseen circumstances may arise, so we provide a 15-minute grace period for appointments. If you need to cancel or reschedule, we kindly request that you provide at least 24 hours’ notice. This allows us to offer the appointment slot to another client in need. A $100 fee will be charged for appointments that are missed or canceled without sufficient notice within the 24-hour window. We appreciate your understanding and cooperation in adhering to this policy, which helps us provide timely and exceptional care to all our clients.

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Refund Policy:

At Bare Lúx Studio, we are dedicated to delivering high-quality aesthetic procedures tailored to meet your individual goals. While we strive for outstanding results with each treatment, please note that due to the personalized nature of our services, we do not offer refunds for procedures performed. We emphasize the importance of thorough consultation prior to treatment to discuss your expectations, potential outcomes, and any associated risks. Our goal is to ensure that you are fully informed and confident in your decision before proceeding with any procedure.

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Safety and Hygiene Protocols:

At Bare Lúx Studio, your safety and well-being are paramount. We adhere to strict safety and hygiene protocols to ensure a clean and safe environment for all our clients. This includes the use of single-use sterile equipment for all invasive treatments and rigorous practices in sterilization, equipment maintenance, and infection control.

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HIPAA Compliance:

Protecting your privacy and confidentiality is a top priority at Bare Lúx Studio. We strictly adhere to HIPAA regulations to safeguard your medical information. Your personal data is securely stored and accessed only by authorized personnel for purposes related to treatment, payment, and healthcare operations. We are committed to transparency regarding your privacy rights.

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Photo ID Policy:

To enhance security measures and ensure accurate patient identification, we require all clients to present a valid photo ID upon check-in at Bare Lúx Studio. This policy helps us maintain the integrity of patient records and ensures that each individual receives appropriate care and attention during their visit.

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Before and After Photos Policy:

For clinical documentation and treatment evaluation purposes, Bare Lúx Studio may take before and after photos of treatment areas. These photos are securely stored within your confidential medical records and are used solely for clinical purposes, unless we receive explicit consent from you for other uses.

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Financial Responsibility Policy:

To streamline transactions and maintain transparency, we accept payment via Credit card, Debit card, Cash, Zelle, and Cherry financing. Full payment is required at the time of checkout, regardless of the duration or nature of the procedure. Patients using Cherry financing must apply and receive approval before treatment begins to ensure a smooth payment process.

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Client Confidentiality:

Your privacy is of utmost importance to us at Bare Lúx Studio. We handle your personal and medical information with the utmost care and confidentiality, ensuring that it is securely managed and protected at all times.

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Social Media and Marketing Policy:

We respect your privacy and confidentiality at Bare Lúx Studio. Photos, testimonials, or any other personal information will not be used for social media or marketing purposes without your explicit consent. We are committed to ensuring that your experience with us remains private unless you choose otherwise.

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Complaints and Feedback:

We value your feedback and strive to provide the best possible experience at Bare Lúx Studio. If you have any concerns or feedback regarding our services, please do not hesitate to contact us directly at ecrook@bareluxstudio.com. Your input helps us continually improve and deliver exceptional care tailored to your needs.

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